Delete your account or your data

In the game

1. Open Taso on your device.
2. Open the Settings.
3. Tap Delete account.
4. Read what will be deleted, and confirm.

Your account is deleted at once, and the game starts over with a new account. Deletion is final and cannot be undone. Deleting the game from your device alone deletes nothing on our server.

Work in progress: Delete account is not in the game yet. Until it is, please use the email route below; it works today.

By email

Write to support@edusta.dev with the subject "Delete my Taso account".

• If you signed in with Apple or Google, write from that account's email address. If you hid your address from Apple, tell us the forwarding address Apple created.
• If you play without signing in, include your User ID from the game's settings. Without it, we cannot find your account, because we hold no name or email address for it.

We confirm the deletion by email, within one month at the latest.

Work in progress: The game does not show your User ID yet.

What is deleted

• your account and your sign-in with Apple or Google;
• your Discs, your Coins and their history, and the packs you opened;
• your matches, your rating and your rank;
• your purchase status and your record at our purchase provider RevenueCat;
• your acceptance of the Terms of Service and your privacy choices.

What remains

• Records of rewarded ads keep only the transaction number, the ad unit, the Coins and the time, without your User ID, so that a reward cannot be granted twice.
• Discs you lost to other players in matches stay in their collections.
• In other players' records of matches, ratings and stakes, your User ID is replaced by a placeholder for a deleted player that identifies no one; their own results stay.
• Server logs and backups are not edited; logs expire after 30 days and backups after 7 days.
• Notifications from RevenueCat about your purchases are kept for 90 days; then their content is deleted.
• Purchases remain with your Apple or Google account. Deleting your account does not cancel a Taso Pro subscription: cancel it in your App Store or Google Play subscriptions.

Export your data first

If you want a copy of your data, use Export my data in the game's settings before you delete your account, or ask us by email.

Work in progress: Export my data is not in the game yet; until it is, ask us by email.